Services
From Reacting to Controlling
LMK Insights makes hotels manageable – not busier.
Three cogs and one result: making hotels managble – not busier.
Controlling as a Service
In everyday hotel life, data is rarely lacking –
what is lacking is the control logic
that turns it into clear decisions.
Controlling-as-a-Service is your external control unit that sorts figures, sets priorities and actively manages your results with you – rather than just reporting retrospectively.
I connect your team’s day-to-day operations with a standardised control structure that facilitates decision-making.
We structure KPIs, analyse deviations and conduct monthly control meetings with clear, operationally compatible recommendations – without academic ballast.
This makes your hotel not busier, but managble – every day, not just after the end of the month.

Sometimes you don’t need a ‘major transformation’, but rather just the one missing piece of the puzzle: clean F&B controlling, a revenue module, a better forecast setup or support with budget logic.
The additional modules from LMK Insights are targeted enhancements based on your existing setup – no new system, no endless workshops, but concrete building blocks for greater control.
You choose exactly the modules that will really help your current situation move forward.
This keeps your controlling lean, practical and adaptable to your growth.
This is how treating symptoms turns into real control depth.

Most good ideas in hotels fail not because of a lack of will, but because of everyday issues such as shift schedules, emails and ad hoc topics.
That’s why I combine management expertise with structured project management that really gets your projects over the finish line: from setting up a new controlling system to system changes and group-wide rollouts.
I manage projects in such a way that they don’t disappear into a folder, but are anchored in the business – through training, support and clear handover procedures.
The result: a hotel that remains controllable even without external help, because structures, tools and people are all working in sync.
This means that projects don’t become permanent works in progress, but visible results in your P&L.
